Privacy Policy

Last updated: 27 February 2026

1. Introduction

Soooka Cafe ("we", "us", or "our") operates the website soooka.my and our physical cafe located at 11A-1, Jalan PJU 8/5a, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or dine with us.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, and phone number when you submit a contact form or make a reservation enquiry.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs.
  • Device Information: Browser type, operating system, and device type used to access our website.
  • Cookies: Small data files stored on your device to improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and reservation requests
  • Improve our website and services
  • Send you updates about our menu, promotions, or events (only if you have opted in)
  • Analyse website traffic and usage patterns
  • Comply with legal obligations

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies, including Google Analytics and Google Tag Manager, to understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

5. Third-Party Services

We may use the following third-party services:

  • Google Analytics / Google Tag Manager: For website traffic analysis.
  • WhatsApp: For direct messaging and customer enquiries.
  • Google Maps: To display our cafe location.
  • Social Media Platforms: Links to our Facebook and Instagram pages.

These third-party services have their own privacy policies. We encourage you to review their policies before interacting with their services.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the right to:

  • Access your personal data held by us
  • Correct any inaccurate personal data
  • Withdraw consent for the processing of your personal data
  • Request the deletion of your personal data, subject to legal requirements

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: